We all know that part of the customer success tasks in software businesses requires putting together a thorough and dynamic knowledge base.
Without a proper help center, your customers are anything but likely to use your product.
But how do you measure the quality of your articles? Are they matching your customers’ expectations?
You could add link to a feedback form in the articles, or even request feedback through a chat message. But this would be a very time-consuming and clunky work.
You can now easily embed your Feedier widget into your Helpdocs center, and collect feedback right from the help articles. When it matters.