IMPORTANT! We have new documentation for Feedier! Fully illustrated and a lot more updated. 

Check it out here:

You're looking for valuable Feedback, but you need some sort of trigger to incentivise your participant to take part.
That's where the Reward Manager comes in.

If you're not sure about using a reward yet, we also have a reward incentive guide that will come handy

For every feedback Form, you have the ability to create your very own customized reward program that lets you define one or several rewards that you would give away to your participants. With control and tracking.

Every reward has a:

  • Name (mandatory): the name that will be displayed to your customer when he receives his winner notice
  • Description: more details about your reward - always helpful to your customer.
  • Distribution limit (default: 0): this stands for the number of times you want to give away the reward, at the most. 0 value means no limit.
  • Probability (default: 100%): the probability for a given feedback giver to receive the reward. 100% means that every single customer that answer the form will receive it. We consider that the rewards with the lowest probability are the more valuable. The rest is taken care of by our random mining algorithm.

NB: If, for the same Feedback Form, you have several rewards with a 100% probability, we will simply give away the most valuable first (ie. the one with the lowest distribution limit), and then start giving the second one.

The different types available in Feedier for the moment are the following: 

You can place your mouse over any item to get a preview and details about the reward. Every reward has unique options.
For further reading, we also have a specific section on rewards.

Rewards are created and managed by us, but we give you the power to do the promoting

Whilst the automation of the rewards stops you having to do the technical work, we still recommend that you advertise the rewards in your own language - Either in the shape of an Email Campaign, over social media, or in the introduction to the form itself.

Adding more security

Selecting unique single-use coupon codes can allow you to keep a track of what codes are being distributed.
Another step in added security is using the Authentication tool in the Advanced Settings - this gives you the power to give unique URLs that expire once the form is complete.