A feedback form is the most accurate way to evaluate customers’ satisfaction. The collected data helps you create a memorable customer experience and adjust decisions to their needs.
- Go to the forms listing page
- Click the “New Feedback Form”
- Choose between “Template” or “By Myself”

Using a template
We have created spot-on form templates that suit your relevant set of customers like a charm! Once created from a template, the form is entirely customizable. Please make sure to edit the form and check the information first.
- Select from our Most Popular Templates or click All to show more
- Choose a Template and click on “Select”
- Your form is ready to be edited

Choosing the 'By Myself' option
You can create the Feedback Form from scratch. It will be pre-filled with 2 questions set as an example. Feel free to edit or delete them.
- Add a Form name
- Click on “Save”
- Your form is ready to be edited
