Feedback automation lets you push emails to your customers or users automatically when a given event happens. We recommend to build a custom integration with Feedier for ease of use and for greater customization, however we do offer the ability for you to use Zapier to create an automated workflow.
Zapier is a free tool that lets you plug together several applications together with “Zap”. With a catalog of 2,000 applications, it’s the most popular one. Feedier has a native integration.
Feedier Zapier integration.
So you can connect applications (Mailchimp, Google Sheet, Shopify, Hubspot) to Feedier directly with Zapier to send emails automatically.
In this example we will connect a Google Spreadsheet with Zapier and Zapier with Feedier.
Whenever the sheet is updated, Feedier will send an email automatically.
1. Create a Zapier account.
2. Create a new Google Spreadsheet and set up the attributes you want to be attached to the feedback.
3. Create a new Zap in Feedier and select “New Spreadsheet Row” and for Feedier “Send Email”.
4. Select the Spreadsheet you created in the Zap:
5. Set the Spreadsheet columns into the message and Context Attributes.
The Context Attributes can be attached to the Feedback by setting them in the Context Attributes field as comma-separated values. Once this is done, you will be able to filter the Feedback insights based on these attributes.
Whenever the Zap is saved, a Feedier email will be sent whenever a new row is added in Google Spreadsheet.