Feedier handles everything for you when it comes to the rewards. Including the reward's delivery to the end-user. You can list all the distributed rewards from the "Rewards" page, you will see the status for everyone of them: 




The different delivery status are: 

  • Pending: The reward is has been won and the email will be sent shortly. 
  • Processing: The email is being sent. If it's a money reward (or Amazon eGift) it can last a couple hours as our team must process it for you.  
  • Delivered: The reward has been read and delivered with certainty. 
  • Sent: The email was sent. It does not mean that it has been open yet. But it was sent from the Feedier server without error. 
  • Failed: The email was not sent. If that happens, open a new ticket to get more details. 


If you want to handle the Reward delivery on your end (like if you send a package), you can update its status automatically through the Feedier API. Get in touch with us at products@feedier.com to get started.