From the dashboard, click “Insights” on the top ribbon, here you will see a global view of your feedback, giving you a pulse on the location of feedback, general feeling, and average Satisfaction Ratio.
All your answers are compiled together in the Results tab, except for the textual ones. If you use the same question over multiple forms, this will be merged into one graph for better visibility.
You can choose to visualize the data either as a pie chart or as a bar chart.
The Text Analysis feature in Feedier shows you which keywords are the most frequently mentioned for each question and gives you the overall satisfaction ratio attached to these keywords.
This is displayed in 2 different views, the default one is the word cloud or you also have the list view.
The Geographical report is a new way to visualize your data over an interactive map. This will show feedback data mapped out over countries, regions, or even by business units.
1- Here you can see the number of feedback received by country/city along with the corresponding satisfaction ratio
2- You can click on "select" to choose to visualize the data for a specific question
Correlation Table Reports in Feedier gives you the ability to compare your satisfaction across different variables such as locations, departments, cohorts, products, or any other variable that important for you with a sample report.
The data can be filtered by time period, email/ SMS campaign, using the search button
The Ownership tab under the Insights page can help you keep on top of your feedback ownership by department and user.
Track how much feedback has been assigned statuses, and the progress to resolution by each assigned user.